Refund Policy

Payment is due 24 hours prior to delivery.

You will receive a full refund if:

• You cancel your rental at least 24 hours in advance
• Extreme weather conditions prevent us from setting up your display within 48 hours of agreed upon delivery date

You will NOT receive a refund if:

• The homeowner stopped us from setting up the display
• The homeowner contacts us and asks us to remove the display
• Less than 24 hours was given to cancel the order
• The wrong address was given and we are unable to contact the homeowner or the purchaser for the correct address
• The display cannot be set up because we cannot gain access into a gated community
• The homeowner has a dog loose on the property preventing us from safely setting up the display
• Any other reason not mentioned that prevents us from setting up the display that is beyond our control

IMPORTANT:  When you place an order and payment has been processed, we acknowledge that as your acceptance and agreement to this policy.   Please be sure you understand this prior to ordering.